Salesforce Health Cloud Consultant (3 months contract)

Insighture is a leading technology consultancy that drives digital transformation for businesses worldwide. With a team of over 85 expert consultants, the company delivers tailored, high-impact strategies and solutions, enabling scalable product engineering. As an AWS partner, Insighture excels in co-integrated cloud services. It has collaborated with more than 50 clients globally, guiding them through cloud adoption, DevOps transformation, enterprise modernisation, and more.

The team’s expertise spans Cloud-Native Development, Solutions Architecture, UI/UX, Quality Engineering, Data Engineering, AI/ML, and DevSecOps. These capabilities empower businesses to achieve impactful and innovative outcomes.

In 2024, Insighture achieved ISO certification and was recognised as a Great Place to Work, earning three prestigious awards: Best Workplace in Sri Lanka, Best Workplace for Technology, and Best Workplace for Young People. Insighture's technology and expertise are embedded in the work of internationally recognised care providers, global freight operations, child protection systems, and health tech platforms across Australia, the UK, and Singapore.

We are seeking a motivated and detail-oriented Salesforce Health Cloud Consultant to join our growing team.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related discipline.
• 8-10+ years of overall Salesforce experience.
• Strong hands-on expertise in Salesforce Health Cloud and Salesforce Scheduling / Appointment Management.
• Experience working on healthcare domain implementations involving patient and provider workflows.

Must Haves:

• Proven experience implementing Salesforce Health Cloud, including: (Patient 360, Care Plans & Care Teams, Utilization Management, Clinical Data Models).
• Strong hands-on experience with Salesforce Scheduling / Appointment Management, including: (Resource availability and slot management, Patient/member appointment booking workflows, Self-service scheduling, Notifications, reminders, and rescheduling).
• Experience with FHIR, HL7, and EHR integrations (e.g., Epic, Cerner).
• Strong functional and technical understanding of healthcare business processes.
• Excellent stakeholder engagement and solution design skills.

Preferred:

• Salesforce Health Cloud or Salesforce certifications.
• Experience with Salesforce Case Management and Care Management processes.
• Exposure to healthcare compliance standards and data privacy requirements.
• Experience in large enterprise or regulated healthcare environments.
• Strong documentation and governance experience.

Role & Responsibilities:

• Design and implement Salesforce Health Cloud solutions aligned with healthcare workflows.
• Configure and optimize Health Cloud data models, workflows, and integrations.
• Support interoperability initiatives using FHIR, HL7, and EHR systems.
• Design patient- and provider-centric workflows including referrals, authorizations, and engagement journeys.
• Configure and manage Salesforce Appointment Management / Scheduling capabilities.
• Integrate scheduling workflows with care plans and case management processes.
• Work closely with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Perform impact assessments, gap analysis, and propose solution options.
• Ensure platform governance, data quality, and compliance with healthcare standards.
• Support SIT/UAT activities and deployment planning.
• Act as a technical and functional advisor to project teams.