Salesforce Lead Architect - Health Domain (3 months contract)

Insighture is a leading technology consultancy that drives digital transformation for businesses worldwide. With a team of over 85 expert consultants, the company delivers tailored, high-impact strategies and solutions, enabling scalable product engineering. As an AWS partner, Insighture excels in co-integrated cloud services. It has collaborated with more than 50 clients globally, guiding them through cloud adoption, DevOps transformation, enterprise modernisation, and more.

The team’s expertise spans Cloud-Native Development, Solutions Architecture, UI/UX, Quality Engineering, Data Engineering, AI/ML, and DevSecOps. These capabilities empower businesses to achieve impactful and innovative outcomes.

In 2024, Insighture achieved ISO certification and was recognised as a Great Place to Work, earning three prestigious awards: Best Workplace in Sri Lanka, Best Workplace for Technology, and Best Workplace for Young People. Insighture's technology and expertise are embedded in the work of internationally recognised care providers, global freight operations, child protection systems, and health tech platforms across Australia, the UK, and Singapore.

We are seeking a motivated and detail-oriented Salesforce Health Cloud Consultant to join our growing team.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5-10+ years of experience in Salesforce, with strong hands-on expertise in Salesforce Health Cloud and Scheduling.
• Proven experience delivering Salesforce solutions in healthcare or life sciences environments.

Must Haves:

• Strong expertise in Salesforce Health Cloud, including: Patient 360, Care Plans & Care Teams, Utilization Management and Clinical Data Models).
• Hands-on experience with Salesforce Appointment Management / Scheduling, including: Resource availability and slot management, Patient/member appointment booking, Self-service scheduling and Notifications, reminders, and rescheduling.
• Experience supporting healthcare interoperability standards such as FHIR, HL7, and EHR integrations (Epic, Cerner, etc.).
• Strong stakeholder management and requirement-gathering skills.

Preferred:

• Experience working in healthcare, health insurance, or life sciences domains.
• Exposure to Salesforce compliance and healthcare data governance standards.
• Salesforce Health Cloud or related Salesforce certifications.

Role & Responsibilities:

• Design and implement Salesforce Health Cloud capabilities aligned with healthcare business processes.
• Configure and optimize Health Cloud data models, workflows, and integrations.
• Develop patient- and provider-centric workflows, including referrals, authorizations, and engagement journeys.
• Configure and manage Salesforce Scheduling / Appointment Management capabilities.
• Integrate scheduling workflows with Health Cloud care plans and case management.
• Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Produce design documentation, configuration details, and best-practice recommendations.
• Conduct impact assessments, gap analysis, and propose solution alternatives.
• Ensure platform governance, data quality, and compliance with healthcare standards.
• Support SIT and UAT, and contribute to deployment planning.
• Act as a technical and functional advisor to project teams.