Better Defect Reduction: AI Applications in Your Quality Engineering Maturity Journey
Quality engineering
14 Jul, 2024
Insighture Technology
The next time you sit down with your Chief Innovation Officer, bring up quality maturity as an agenda item. Artificial intelligence (AI) exists with the capacity to choose for itself what to do and how to do it. AI, particularly machine learning, has introduced efficiencies that have revolutionised the daily work of QA engineers. QE is now busy planning test strategies and solving more complex problems for the business. You may be at an early stage in your QE journey, possibly without dedicated testing. Consider AI and ML to leapfrog beyond your more mature competitors. At the end of the day, user experience beats out process-maturity and if you can compete better then you have significant cards in hand. Software defects can severely disrupt operations and drain resources within any organisation. Imagine the impact on your bottom line if you could reduce these bottlenecks and deliver brilliant products faster - with AI to take the edge off. AI-powered tools promise to transform defect reduction in new and interesting ways. Here’s how.
Types of Defects in Development
There are always minor defects that hinder software from operating at its full potential. Arithmetic expressions, logical mistakes, interface and performance defects, and syntax errors to name a few. We also need to consider how defects have evolved. Newer challenges have emerged due to complexities in software architecture, integrations, and user expectations. These include performance bottlenecks, security vulnerabilities, compatibility issues across different platforms, and usability concerns. The advent of cloud computing and distributed systems has also made defects related to scalability and resilience much more prominent. We can see a need for continuous adaptation and improvement in QA practices.
Using AI Tools for Defect Reduction
Nearly half of global QA teams spend at least nine hours writing one test scenario for a complex case (think complex product logic, multiple integrations, etc). However, time savings are not the only application here in terms of AI. Accuracy matters and so do effective testing strategies. Test maturity is achieved through end-to-end automation, which not only accelerates product development but also facilitates ongoing product maintenance.
Code Completion on Github Copilot
Github Copilot today is one of the largest AI software development tools on the market, providing both developers and QA with a variety of techniques to increase their code quality. Copilot is capable of conducting automated code reviews, enhancing testing scripts, quality metrics and analysis. In addition to these, it also provides inline code suggestions, collaborative debugging, natural language prompts, personalised recommendations, and the support of open-source languages.
Automated Test Generation using AI Test Automation Tools
It can be particularly troublesome if numerous tests are required every day, each with unique requirements for a product that is constantly evolving. AI test automation tools today can easily automate the execution of test cases allowing for rapid feedback on code changes. When AI is used in testing, it can provide a test script in a matter of seconds, and the system will execute it automatically to maintain consistency. Self-fixing automation tools can also identify the root causes of defects and generate fixes for the test cases which helps engineers develop more efficiently.
Let’s get into these in more detail:
- Tests can be made more scalable by using tools like TestProject and Applitools. Engineers can conduct simultaneous execution in a variety of environments and configurations.
- Development agility is increased through rapid feedback loops made possible by AI-driven tools like Mabl and Eggplant. They guarantee prompt issue identification and resolution.
- Tools like Tricentis Tosca and Katalon Studio preserve consistency in test results. This guarantees dependability across several test runs and conditions.
- With the help of self-fixing automation features provided by tools like Test.ai and Functionize, human intervention to resolve test failures can be reduced as AI algorithms automatically detect and fix errors.
- Leapwork and Ranorex improve the efficiency of test script production and make it possible to create and maintain automated test scripts more quickly by using AI-driven suggestions and user-friendly interfaces.
Predictive Defect Analysis
By training algorithms, AI will have the ability to predict potential loopholes by analysing code and test scenarios. Predictive defect analysis offers efficient debugging, continuous learning and enhanced test coverage, also enabling quality engineers to identify errors before the actual scenario is tested. This allows QA teams to focus their efforts on high-risk areas in order to optimise resource allocation and improve testing efficiency.
Intelligent Test Selection
Intelligent test automation tools use advanced technologies like Robotic Process Automation (RPA) and methodologies such as model-based testing to detect errors in a program. There are several advantages to this, but it does not allow a one-size-fits-all approach. A few things to think about include the initial setup costs, the maintenance of automation scripts, and the need for qualified staff to handle and analyse test findings. To maximise the benefits and return on investment, businesses should assess their unique needs and readiness before deploying these automation tools.
AI for Shift Left Testing in the Test Pyramid
The shift-left practice in the Testing Pyramid accomplishes the highest number of test scenarios during the early development stage. Using AI tools in shift-left testing can help identify issues early, reduce manual effort, and improve overall software quality.
Requirements Traceability
In requirements traceability, automated requirement mapping ensures that every requirement is covered and tested adequately. Apart from this, with Natural Language Processing (NLP), the tool can parse and understand the given documents written in natural language.
Bug Diagnosis and Localisation
The machine learning algorithms in association with bug diagnosis and localisation can identify defects within the shortest time so quality engineers would not have to spend hours manually spotting errors. With this, engineers can spend more time solving the problem rather than looking for it. For example, Netflix deployed a machine learning technique called “Kayenta,” which is an automated canary release that tracks user reaction to changes. The business pauses the release from the back-end it before it affects every user, should it potentially degrade the user experience.
As mentioned earlier, testing frameworks powered by AI frequently have the ability to self-heal and are able to recognise and adjust to possible changes in an application. Their capacity to automatically update test scripts helps prolong the validity of previous tests, which lessens the maintenance effort. By doing this, you may shorten the time to market and turn a profit more quickly.
Benefits of Using AI Tools in Defect Reduction
Allows Developers to Focus on Strategic Tasks
“By automating routine tasks, developers have been freed up to tackle more complex challenges and explore more innovative solutions,” says Kirstie Tiernan, principal of AI and Data. When quality engineers are not bogged down with manual defect reduction tasks, they can take part in more strategic projects alongside architects and developers.
Overcome Security Vulnerabilities
Missing loopholes in crucial security code can be as dangerous as deploying an unshielded solution. AI test automation tools detect critical errors quickly and rectify them faster than manual methods.
Mitigate Software Failure and Future-Proofing
Faulty code and unseen defects can lead to frequent software downtime and failures. Not only would it impact an entire development team’s productivity, but it can also impact the user experience. Software products need to be evaluated in a variety of settings, particularly those that are owned by larger corporations. To guarantee viability, one or two scenarios are frequently used at the introduction stage. But as the product moves through its lifecycle, additional cases will be needed, necessitating a wider scope of testing. AI allows for this.
Technical Debt Reduction or Minimising Technical Debt
Quick and easy patches to temporarily fix a codebase could lead to more serious operational problems in the long run. Technical debt is often overlooked in software development and ends up being more costly to fix, taking up unnecessary time, effort and budget. A classic case is MySpace. In the early 2000s, the social media landscape started evolving at a rate with the launch of Facebook. During this time MySpace faced significant technical debt as its architecture couldn’t scale up to meet the needs of the customer. It had slow performance and poor user experience ultimately failing as a business.
With AI defect reduction tools, engineers today do not have to get into technical debt anymore. Automated test selection and predictive tools identify root causes to correct them in time.
The impact of modern AI-driven and automated QA practices on business
Proactive defect prevention facilitated by AI accelerates the software development process, enabling faster time-to-market while maintaining high quality. By minimising the occurrence of defects, organisations can also save costs associated with post-production bug fixing, customer support, and maintenance.
Recommendation:
There is a myth that defects define software quality. In reality, however, there is no assurance that all potential issues have been identified at that point. It’s more about how those defects are managed and their impact on the user experience. Even as a Project Manager (PM), following these steps with AI for assistance can help you. As a PM, you can estimate project timelines more accurately, identify potential bottlenecks early, and optimise resource allocation. This means fewer surprises during development and smoother project execution, ultimately leading to higher client satisfaction and repeat business.
Upskill your AI Knowledge in Tools
AI tools for software development are always upgrading. Be in the loop and keep yourself informed of the new tools and their capabilities.
Use Predictive and Automated Testing on Pilot Projects
There is no better way to start than by starting small. You can test the tools initially on pilot projects. Once you gauge the positive results, you can carry out a total implementation without any type of blockers.
The Bottom Line: AI Testing Shortens the Product Release Timeline
You need to consider where your current QA practice is at and your AI strategy. Generally, AI can create accurate unit tests for a well-maintained codebase. However, it is not very helpful in test-driven development (TDD), where the team must write code that can pass unit tests first.
Still, AI systems are now taught to retain information better and to know more about disciplines such as quality engineering. By doing so, they are able to access greater amounts of data and spot important cases that manual testing could have overlooked. Developers use this early detection of all case groups to enable a faster time-to-market. For leaders like you, proactive anomaly detection is going to affect strategic decision-making by preemptively securing software reliability and minimising operational risks.
AI solutions are transforming software development. For example, projects like Gemini use advanced AI models to automatically find and fix code issues, speeding up debugging and improving code quality. Our internal developer platform, SkyU, is also advancing with AI tools that autonomously correct code errors. Proactive anomaly detection might become a standard practice soon with the help of AI. You are going to need a competent partner who brings expertise in AI technologies to deploy tools tailored to your needs effectively. They might offer access to advanced AI algorithms that predict and fix defects. Don’t forget support! You’ll be needing ongoing support to scale AI solutions as your requirements evolve.